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REAL-Y PRIVACY POLICY 

Last Updated: April 22, 2024

In order to ensure transparency and give you more control over your personal information, this privacy policy (“Privacy Policy”) governs how we, Real-Y (“Real-Y”, “we”, “our” or “us”) use, collect and store personal information that we collect or receive from or about you (“you”) in connection with the Real-y's mobile application and the services provided therein (the “Services”).

We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to personal data. Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory rights, including your rights to a remedy or other means of enforcement. 

Table of contents:

  1. What personal information we collect, why we collect it, and how it is used

  2. How we protect and retain your personal information

  3. How we share your personal information

  4. Your privacy rights 

  5. International transfers of personal information

  6. Use by children

  7. Interaction with third party products

  8. Analytic tools/ Cookies

  9. Contact us

 

Real-Y application allows its users to interact with other users based on real time location in Israel and other territories in which the app’s services will be available.

 

This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy. If we implement material changes in the way we use your information, in a manner that is different from that stated at the time of collection, we will notify you by posting a notice on our mobile app or by other means and take any additional steps as required by applicable law.

 

  1. WHAT PERSONAL INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED

 

  1. We Process the Following Personal Information: 

  1. Information provided by you through our Services. We collect personal information that you voluntarily provide us in the process of creating your user profile and during your ongoing use of the Services, such as your phone number, email address, first name, sexual preference, profile picture, date of birth, your location – i.e. - places that you have visited and/or visiting, as well as any other information that you decide to provide us with through the use of the Services. 

  2. Information automatically collected. We automatically collect certain information through your use of Real-Y's Services, such as cookie, pixels, tracking technologies and similar identifiers (“Technologies”), your Internet protocol (IP) address, and other device identifiers that are automatically assigned to your device, browser type and language, geo-location information, hardware type, operating system, internet service provider and other information about actions taken through the use of the Services and mobile app.

  3. Information you provide to us in person. For example, when you contact our customer support, and you provide us with your contact details. We will use this information to answer your inquiries or provide additional information to you.

  4. Information we collect from online interactions. For example, if you contact us via social media or otherwise interact with our business, including as a representative of a current or prospective customer, supplier or partner, we track and make a record of those interactions, which may contain your contact details, such as full name, email address, messages and any other information that you decide to provide us with. 

 

  1. We process information for the following purposes:

 

  1. To provide you with the Services and the mobile app. We will use the information, including, without limitation, for the following purposes: (i) allow you to create an account; (ii) to provide you the Services and to process your requests; (iii) communicate with you about your use of the Services and for support purposes, we will use your personal data to process and answer your request; (iv) fulfill any instruction and/or request made by you in the context of the Services; (v) send you push notifications and/or emails and notifications regarding your account or certain features of the Services, including, updates pertaining to your subscription, and related to the services we provide you with; (vi) to personalize your experience with our Services; ; (vii) to generally administer and improve the Services; and (viii) to let other users to contact you in accordance to the information you provided. 

  2. To Market our mobile app and Services. Real-Y use information to market the Real-Y services. Such use includes (i) notifying you about offers and services that may be of interest to you; (ii) tailoring content, advertisements, and offers for you, including, targeting and re-targeting practices; (iii) conducting market research; (iv) developing and marketing new products and services, and to measure interest in Real-Y’s services; (v) other purposes disclosed at the time you provide information; (vi) as you otherwise consent; 

  3. Security purposes. Some of the abovementioned information will be used for detecting, taking steps to prevent and prosecuting fraud or other illegal activity; to identify and repair errors; to conduct audits; and for security purposes. Information may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. 

  4. Cookies and Similar Technologies. We, as well as third parties that provide content, advertising, or other functionality on the Real-Y’s mobile app and Services, use Technologies to automatically collect information through the mobile app and Services. We use Technologies that are essentially small data files placed on your device that allow us to record certain pieces of information whenever you visit or interact with the mobile app and Services. If you would like to opt out of the cookies and similar technologies we employ on the mobile app and Services, you may do so by blocking, deleting, or disabling them as your browser or device permits or by changing your setting and preferences.


 

  1. HOW WE PROTECT AND RETAIN YOUR PERSONAL INFORMATION 

 

  1. Security. We have implemented and maintain reasonable technical, organizational and security measures designed to protect your information. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.

  2. Retention of your information. Your information will be stored until we no longer need it. Please note that in some circumstances we store your information for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, and/or (iii) if we reasonably believe there is a prospect of litigation relating to your information or dealings. 

 

  1.  HOW WE SHARE YOUR PERSONAL INFORMATION 

 

We may share your information as follows: 

  1. With the other Users to provide you with the services.

  2. With our partners and other third parties to provide our services and to send service-related communications (including to analyze your requests and questions regarding the services), to analyze the usage of the services, to monitor the functionality of the services, to customize your experience and to improve our services., including, without limitation: (i) With cloud service providers for hosting purposes; (ii) With websites and web content creation platforms in order to help us manage our Website; (iii) With email providers, marketing, CRM, other similar tool providers; and (iv) With analytic companies, in order to help us understand and analyze information we collect in accordance with this policy.

  3. To the extent necessary, with regulators, courts, banks or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order, as well as for internal compliance procedures and to protect the safety, security, and integrity of Real-Y, our Services, customers, employees, property, and the public.

  4. If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your information to such third party (whether actual or potential) in connection with the foregoing events (including, without limitation, our current or potential investors). In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your information in connection with the foregoing events.

  5. Where you have otherwise provided your consent to us for sharing or transferring your information.

 

  1. YOUR PRIVACY RIGHTS

 

The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by specific laws):

  1. You have the right to access the personal information that we hold.

  2. You have the right to request the rectification of inaccurate personal information about you, and in some cases, a right for deletion such inaccurate information. 

  3. You can exercise your rights by contacting us by Email at support@real-y.io. You may use an authorized agent to submit a request on your behalf if you provide the authorized agent with written permission signed by you. To protect your privacy, we may take steps to verify your identity before fulfilling your request. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfill your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.

  4. Deleting your account: Should you ever decide to delete your account, you may do so by clicking the "delete account" button in your account settings. If you terminate your account, any association between your account and personal data we store will no longer be accessible through your account. In case that you decide to delete your account, we reserve the right to save your personal data in our systems. 

  5. Marketing emails – opt-out: You may choose not to receive marketing email of this type by following the “unsubscribe” instructions in the bottom of the Emails.

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  1. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

  1. We may also store the personal data outside the borders of Israel. For additional information on this matter, please contact us at: support@real-y.io

  2. In order to run our business and provide our mobile app and Services to you, we transfer personal data to certain countries around the world, including to our affiliates and service providers, many of whom are located outside of your jurisdiction. Therefore, your personal data may be processed in countries with privacy laws that are different from privacy laws in your country. Whenever we make such transfers, we will use commercially reasonable efforts to implement an appropriate level of protection to your personal data by implementing at least one of the following safeguards:

  1. making sure the destination country has been deemed to provide an adequate level of protection for personal data; and/or

  2. by executing implement data onward transfer instruments such as data processing and protection agreements.

  1. Transfer mechanisms: By registering to our mobile app, you are providing us with your consent to transfer the data abroad to our affiliates, partners, service providers or other third parties, all with accordance to this policy. Please note that some of the third parties may be located in countries that do not offer the same level of protection for your personal data; Therefore, we have installed contractual obligation to ensure that your data will receive similar level of protection to Israel. 

 

  1. USE BY MINORS. We do not offer our products or services for use by minors and, therefore, we do not knowingly collect information from, or about minors under the age of 18. In the event that we become aware that you provide information in violation of applicable privacy laws or Real-Y's Terms of Use or this Privacy Policy, we reserve the right to delete it. If you believe that we might have any such information, please contact us at support@real-y.io 

 

  1. INTERACTION WITH THIRD PARTY PRODUCTS. We enable you to interact with third party mobile apps and products or services that are not owned, or controlled, by us (each, a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect information from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.

 

  1. ANALYTIC TOOLS /COOKIES

  • Google Analytics. The mobile app uses a tool called “Google Analytics” to collect information about use of the mobile app. Google Analytics collects information such as how often users visit this mobile app, what pages they visit when they do so, and what other mobile apps they used prior to coming to this mobile app. We use the information we get from Google Analytics to maintain and improve the mobile app and our products. We do not combine the information collected through the use of Google Analytics with information we collect. Google’s ability to use and share information collected by Google Analytics about your visits to this mobile app is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/. 

  • Google Vision. We use a tool called “Google Vision”, In order to be in control of the images that users upload to the application, and to make sure that the images are not offensive, sexual, inauthentic or in violation of copyright. We do not combine the information collected through the use of Google Vision with personally identifiable information. Google’s ability to use and share information collected by Google Vision about your photos is restricted by the Google Analytics Terms of Service, available at https://developers.google.com/terms, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/.

  • Google Maps. We use a tool called “Google Maps”, In order to receive the location of the user when he opens the app (since the app is based on location and shows the user's distance from other users). Google’s ability to use and share information collected by Google Vision about your photos is restricted by the Google Analytics Terms of Service, available at https://cloud.google.com/maps-platform/terms, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/.

  • Google Firebase. We use a tool called “Google Firebase”, in order to build a reliable an improved mobile app. The tool provides a secure and easy way for users to sign into their app, it lets us store and sync data in real time across all of the users devices, it lets us to send messages to the users devices, it allows us to track and fix crashes in the app etc. The terms of service for Firebase Services available at https://firebase.google.com/terms and the Privacy and Security of Firebase Services are available at https://firebase.google.com/support/privacy.  

  • Through our Services we allow third party advertising partners to set technologies and other tracking tools to collect information regarding your activities and your device (e.g., your IP address, mobile identifiers, page(s) visited, location, time of day). We also combine and share such information and other information (such as demographic information and past purchase history) with third party advertising partners. These advertising partners may use this information (and similar information collected from other mobile apps) for purposes of delivering targeted advertisements to you when you visit third party mobile apps within their networks. This practice is commonly referred to as “interest-based advertising” or “online behavioral advertising”. We may allow access to other data collected by the services to share information that may be useful, relevant, valuable or otherwise of interest to you. 

 

  • We reserve the right to remove or add new analytic tools, cookies, pixels and other tracking technologies.

 

  1. DE-IDENTIFIED AND AGGREGATED INFORMATION USE. In certain cases, we may or will anonymize or de-identify your Information and further use it for internal and external purposes, including, without limitation, to analyze and improve Real-Y’s services (including through the use of artificial intelligence) and for research purposes. We will use this anonymous or de-identified information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them and/or to develop new product features and improve existing offerings).

 

  1. CONTACT US. If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us by Email at support@real-y.io

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